Ability to fix visits to a specific time and employee
complete
Jurriaan Persyn
This is a request to make it possible to fix certain visits so they must occur at a specific time and be assigned to a specific employee (or vehicle). Some operations manually schedule part of their work in advance and want to ensure these fixed visits remain unchanged during optimization.
Currently, the workaround is to model such visits as fixed breaks with locations, but this approach causes issues - especially with technician cost calculations, metrics accuracy, and visit groups. The requested feature would allow users to mark a visit as fixed (with its assigned resource and start time).
Log In
Jurriaan Persyn
marked this post as
complete
We’re excited to let you know that this feature is now available since our last release.
Thank you for sharing your feedback, it helps us make Timefold even better for you.
To start using the feature, see https://feedback.timefold.ai/changelog/stop-slas-preferred-areas-visit-exclusions-and-more-v060 for more details. If you have any questions or further suggestions, feel free to reach out!
Jurriaan Persyn
VP Product
Jurriaan Persyn
marked this post as
in progress