Allow Employee tags in global hourly demand
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Muneer Hameer
Currently the global hourly demand rule only permits shift tags as attributes. It would be very useful to allow employee tags as well, like the global demand rule. So we can ensure for example, "every hour we have at least 1 employee working who can service a specific client or perform a specific task/role". Each employee would have a tag determining their eligibility to service a client or perform a specific task/role. We can't tag such attributes at shift level since any employee can cover the shifts spanning the hour.
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Jurriaan Persyn
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Matej Cimbora (Solutions)
Muneer Hameer Thanks for logging this. I'm thinking whether it makes sense to use employee skills here.
"every hour we have at least 1 employee working who can service a specific client or perform a specific task/role"
I see you mention a "specific task/role".
Such shifts probably have a tag, for example "specific_task".
They could also get a skill, for example "specific_task_skill".
We could define a demand rule, with a minimum demand of 1.
- with 'includeShiftTags' = [specific_task]
Since these shifts have a specific skill, only employees with that skill (specific_task_skill) would get assigned.