It would be helpful to support service-level agreement (SLA) constraints in the Pick-up & Delivery Routing model, similar to what’s available in the Field Service Routing (FSR) model. This would allow defining deadlines that ideally are respected for each pickup or delivery, ensuring on-time service and better alignment with contractual requirements. Reference: https://docs.timefold.ai/field-service-routing/latest/visit-service-constraints/visit-slas